SHIPPING OPTIONS
IMPORTANT UPDATE:
In light of the ongoing COVID-19 pandemic, we are still fulfilling orders and working diligently to minimize shipping delays or interruptions while putting the safety of our staff first. If you have any questions or concerns, please do not hesitate to contact us at [email protected].
SHIPPING TERRITORIES:
We ship to the United States including US Military APO, FPO & DPO addresses. We also ship to Puerto Rico, Guam and the US Virgin Islands. Please note that shipping to these unincorporated areas, as well as Hawaii and Alaska, tends to take a bit longer. We hope to ship to more countries soon!
SHIPPING OPTIONS:
USPS First Class (5-7 Business Days) - FREE
USPS Priority Mail (2-3 Business Days) - $8
CLOSURES:
Our warehouse will be closed on the following dates:
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
New Years Day
PROCESSING TIME:
Please allow 1-2 business days processing time for your order to be shipped. All orders are shipped Monday-Friday.
DOMESTIC DELIVERY TIME - STANDARD SHIPPING
Time in transit depends on the shipping method selected, please reference the above details for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Dela Antoinette’s is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
REFUSED PACKAGES:
In case of refused packages, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund.
UNITED STATES POSTAL SERVICE (USPS):
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
In case of delays or any situation with your delivery please contact the carrier and file a claim. Dela Antoinette’s is not responsible for any lost, stolen or delayed packages.
HOW TO TRACK YOUR ORDER:
When your order is shipped, a confirmation email with your tracking number is immediately sent. Please refer to that confirmation email for your tracking number so you can track your order.
All order will be shipped out of our facilities within 48 hours (with the exception of Fridays, weekends or Holidays), however this does not mean that your order will be delivered within 24 hours or is going to expedite the time in transit of the shipping.